Temari Hoi An
Effective Date: April 1, 2026
Welcome to Temari Hoi An ("Temari," "we," "us," or "our"). We operate the website temarihoian.com and our restaurant located at 02/22 Lê Lợi, Phường Minh An, Hội An, Vietnam.
We are committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a reservation, dine with us, or otherwise interact with our services.
Information We Collect
We may collect the following types of personal information:
Contact information: Your name, phone number, email address, and messaging app details (e.g., WhatsApp) when you make a reservation or contact us.
Reservation details: Date, time, party size, and special dietary requirements or preferences you share with us.
Payment information: Credit or debit card details (Visa, MasterCard) and bank transfer information processed at the time of payment. We do not store full card numbers on our systems.
Invoice details: Company name, tax identification number, and billing address when you request an invoice.
Website usage data: IP address, browser type, device information, pages visited, and time spent on our website, collected through cookies and similar technologies.
Social media interactions: Information you provide when you engage with us on Instagram, Facebook, TripAdvisor, or Google.
How We Use Your Information
We use the information we collect to:
Confirm, manage, and fulfill your reservations.
Process payments and issue invoices upon request.
Communicate with you about your booking, menu options, or special requests via phone, WhatsApp, or social media.
Accommodate dietary preferences, allergies, or special occasion requests.
Improve our website, menu offerings, and overall dining experience.
Respond to your inquiries and provide customer support.
Send promotional information or updates about Temari, if you have opted in to receive such communications.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about website traffic.
These may include:
Essential cookies: Required for the website to function properly.
Analytics cookies: Help us understand how visitors navigate our website so we can improve content and usability.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain functionality of our website.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service providers: Trusted third-party vendors who assist us with payment processing, website hosting, or reservation management, bound by confidentiality obligations.
Legal requirements: When required by applicable Vietnamese law or in response to valid legal requests from public authorities.
Business protection: To protect the rights, property, or safety of Temari Hoi An, our guests, or the public.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Reservation records and transaction data are typically retained for the period required under Vietnamese tax and accounting regulations.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable law, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal retention requirements.
Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites and platforms, including TripAdvisor, Instagram, Facebook, and Google. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
Temari Hoi An
02/22 Lê Lợi, Phường Minh An, Hội An, Vietnam
Email: bep.bi.mat@gmail.com
Phone / WhatsApp: +84 93 494 8017
Instagram: @temari_hoian
Facebook: Temari Omakase Hoi An
@2026 by Temari Omakase Hoi An